The most important software tool for the daily management of voice service— both US domestic and International traffic is the LCR (or routing management tools). Orca Wave has empowered its Intelligent LCR with enormous flexibility to fully manage the balance between carrier defined QoS parameters and least cost—regardless of switching platform(s). In addition, Orca integrates Automatic Supplier cost/code data loading to assure mistake proof and timely switch routing updates. Orca provides a powerful Supplier Code Management capability and code by code analysis tool, so as to proactively manage the vast differences in destination codes and code based opportunities by suppliers (see Code Management – Opportunity Reports). 
The Intelligent LCR was developed to allow Orca's customers to be swift regardless of the situation—cases of trouble, business partnerships/traffic trading, time of day, QoS benchmarking, midnight cost changes—all of which impact QoS and margin, for competitive advantage.
Orca’s tool is easy to manage and can be accessed remotely via a secure web interface. The Intelligent LCR allows very deep routing, not only to the city level but to specific called number. This improves profitability by providing sub-routing. Exception routing allows a higher priced route to override the system in order that QoS or business issues be considered for routing. Some of the many Intelligent LCR features are:

• Automated least cost routing (LCR) generation based on supplier costs & codes and customer rate controls for routing truncation to stop negative margin pricing.
• Daily routing updates directly to the switch can be automated.
• Exception routing (over-riding the least cost to choose a higher QoS) allows for customer routing flexibility, and is very easy to implement with 'drag & click' capability.
• Web based application for easy remote access.
• Default routing for bi-lateral management.
• Time of day and benchmark (QoS) routing
• Color coding for user understanding of business rules associated with routing choices

The Intelligent LCR simultaneously downloads the new routing changes to all switches and switch partitions worldwide. This allows the Intelligent LCR to be managed in one location and not require translations techs at each switch to process a change. Again this reduces human error and saves personnel costs. A user of this capability is swift - a speedboat among freighters.

QoS Benchmarks | Testing

Contact Orca Wave to set up an online web demo of this powerful and valuable tool for all types of carriers.